profile

Ian Barnard

How to create brand marketing that sells

Published about 1 year ago • 2 min read

Hey - it's Ian

What’s stopping your brand marketing from driving real sales and revenue?

Too much focus on your product, or your purpose.

Here’s three mistakes marketers make that stop brand campaigns from selling.

Estimated read time: 1 minute & 58 seconds

1. Bland messages

Most purpose and product campaigns fail for the same reasons - their messages are generic.

Purpose campaigns are generic because they are too high on the benefit ladder (e.g. the purpose of every telco and transportation company is ‘connecting people’).

Product campaigns are generic because they are too low on the benefit ladder (e.g. cheaper, faster, simpler).

Solution

Instead of focusing on your why (purpose) or your what (product), your brand campaigns should articulate the unique value your brand can deliver - which is often a company’s how.

Example

Avis - We try harder

Hertz was the largest car rental company in America, so Avis framed a service play that positioned them as the scrappy underdog that everyone could relate to

2. Lacking relevance

Most purpose campaigns overshoot the market because they focus on messages unrelated to the drivers of purchase in the category - (e.g. a toilet paper brand talking about world peace).

At the same time, most product focused campaigns undershoot the total addressable market because they speak in jargon that's only relevant to buyers in the category. (e.g. our ‘new 6400 x 4500 pixel density monitor’ ...yawn)

Solution

The most successful brand campaigns speak to both current and future customers with a simple and contagious story about the company.

Example

Braniff Airlines - The end of the plain plane

All the major airlines were boring, so Braniff Airlines decided to position itself as the fun way to fly

3. No emotional response

Most purpose campaigns are guilty of evoking a single type of emotion (tugs on heartstrings) which is often the wrong emotion of the category.

However, most product focused campaigns are overly rational and evoke no emotion at all.

Solution

The most successful brand campaigns use a broad palette of emotions (outrage, humour, wit, intelligence, etc.) that are relevant to the pains and gains in the category.

Example

T-Mobile: The Uncarrier

T-Mobile didn't have the network coverage or speed to compete against market leaders; they decided to tear up the rules and channel customer frustrations

How to create brand marketing that sells

It’s very hard to create brand marketing that sells using campaigns that focus exclusively on your company’s purpose or product - you need to use brand positioning to find your hidden advantage, and express it in a interesting, memorable way.

Want to learn how to do it? Check out our new whitepaper today.


Whenever you’re ready, here are 4 ways we can help you:

  1. Positioning: Find the sweet spot between what makes you unique and what makes people buy
  2. Planning: Win over the C-suite by proving the impact of brand on the bottom line
  3. Promotion: Reach more customers and acquire them for less with always-on brand campaigns
  4. Portfolio: Streamline your offerings and make it easier to buy with a brand portfolio strategy


Thanks for reading,

Ian Barnard
Strategy Director

__
Z
: Book a call
W:
creativebusinesscompany.com

Ian Barnard

I'm the Strategy Director at the Creative Business Company. Subscribe for marketing guides, insights and deep dives.

Read more from Ian Barnard

Are you selling complicated or complex services to people who don’t fully understand the value of what they’re getting? It’s a common problem for a lot of software and technology companies, especially when the people who use their products (developers) aren’t the ones who actually buy them (business executives). This is a quick story of how we helped a highly technical organization clearly articulate their business value in a more simple and human way. Estimated read time: 2 minutes and 30...

1 day ago • 2 min read

Hey - I’ll be the first to admit that brand architecture isn’t a sexy topic. But bad brand architecture is a silent killer for many SME and Enterprise companies, because messy brand portfolios make it a nightmare for marketing teams to effectively promote their brands in a clear, consistent and compelling way. Morningstar, a $1.8b financial services company that provides global investment data, research and technologies, had a large portfolio that they were struggling to manage. A decade of...

18 days ago • 2 min read

We nearly destroyed 3 years’ worth of distinctive assets when re-doing our website and brand identity. This is one of the early directions we really liked. An early concept for our re-brand It looked sleek. Professional. Tasteful. Premium. But someone pointed out that it looked nothing like our current branding. And despite wanting to change our visual identity, this was a problem. Because after regularly pumping out social media content, guides, and reports, people began to associate us with...

about 2 months ago • 1 min read
Share this post